Call centers are sexy! At least for us…

SoMe management Public Relations Copywriting Photography and videography

Call centers have come a long way since the early 1990s. Today, they leverage advanced technology to connect with customers through phone, email, chatbots, mobile apps, and social media. Leading this evolution is Conectart, the largest provider of contact center services in the Czech Republic. For several years, we have managed their social media presence and public image, helping them stay at the forefront of customer communication.

Conectart brings its expertise and customer care teams to leading companies in banking, insurance, and telecommunications. We position call center outsourcing as the go-to solution for companies committed to top-tier service. Through fresh, relevant topics and commentary on current trends, we reinforce Conectart’s profile as an innovative market leader.

Mediation of Major Projects

Our collaboration with Conectart is founded on effective public relations initiatives that bolster their robust market position. Significant projects, such as the 2021 Census and contact tracing during the Covid-19 pandemic, have showcased the adaptability of their services, further solidifying the company’s leadership in the industry. Moreover, Conectart has achieved numerous commercial successes by offering outsourcing solutions to prominent market players.

Public relations

Social Media Management

LinkedIn Profiles for the Central European Market

We oversee multiple LinkedIn profiles for Conectart, encompassing company profiles tailored for the Czech, Slovak, and Polish markets, along with personal profiles of key company representatives. Our objective extends beyond simply sharing updates and project announcements; we aim to enhance brand awareness and showcase Conectart's professional expertise in customer service and technological solutions.

Tailor-Made Internal Communication

In addition to our focus on external communication, we also manage internal communication initiatives for Conectart, facilitated through their proprietary internal tool. Our efforts involve crafting and overseeing content that promotes an efficient flow of information within the organization, thereby enhancing employee engagement and collaboration.